Terms and Conditions

ACSS Ltd – General Conditions of Sales

GENERAL – This invoice is issued based on the general terms and conditions of sale accepted at the date that the quotation was given and accepted, and on the basis that the agreed work and/or supply of goods has been satisfactorily completed in accordance with such quotation on the date specified.

TERMS OF PAYMENT - Unless otherwise agreed and stated on the invoice, payment in full shall be strictly 30 days from date of invoice.

LIMITS OF CONTRACT- Our invoice includes only such goods, accessories and work as are specified therein.

TRANSPORT – Unless otherwise specified, the price includes delivery by any method of transport at our option.

RETURNS - Unless prior written arrangements have been made, any request to return Goods that are surplus to requirements rather than faulty, must first be made to ACSS who will issue an authorisation notice. Any such returns will be subject to an Administration & Handling Fee of 5% or £30.00, whichever is the greater, to be deducted from any credit note issued.


- The Buyer shall inspect the Goods immediately upon delivery and shall report to the carrier making the delivery any shortages and damages. The Buyer shall also within forty-eight hours of such delivery give notice in writing to ACSS if it alleges that the Goods are not in accordance with the contract.

- Any Goods in respect of which the Buyer makes a claim hereunder shall be preserved by the Buyer as intact as delivery and at his risk for a period of 14 days from notification of the claim within which time ACSS or its agent shall have the right to attend the Buyer's premises to investigate the complaint and inspect the Goods. All original packaging should be retained until inspected by ACSS or its agent.

– Any such missing or damaged goods will be, at our option, either replaced or repaired free of charge.


- Any cancellation of order or of installation will be subject to a fee, unless at least forty-eight hours' notice have been duly given and acknowledged by ACSS. If a vehicle is not available at the agreed time for an installation a "no show" fee equal to the labour and associated costs incurred as a result will be charged.

WARRANTY – Unless otherwise agreed in writing, we will make good by either repair or supply of a replacement, defects which under proper use, appear in the goods within a period of twelve calendar months after the goods have been delivered. This warranty applies only to defects arising from faulty design, materials or workmanship to goods that have been promptly returned to our works unless otherwise arranged. The repaired or new parts will be delivered by us free of charge. Our liability under this clause shall be in lieu of any warranty or condition implied by law as to the quality or fitness for any purpose of the goods. We shall not be under any liability, whether in contract tort or otherwise, in respect of defects in goods delivered for any injury, damage or loss resulting from such defects or from any work done in connection therewith.

ARBITRATION - If at any time any question, dispute or difference whatsoever shall arise between you and ourselves upon, in relation to, or in connection with the contract, either of us may give to the other notice in writing of the existence of such question, dispute, or difference, and the same shall be referred to the arbitration of a person to be mutually agreed upon.

LEGAL CONSTRUCTION – Unless otherwise agreed in writing the contract shall in all respects be construed and operate as an English contract and in conformity with English law.

RETENTION OF TITLE – Ownership in any goods supplied does not pass to the buyer until the full invoice price has been received by us as cleared funds. Any goods not yet paid for should not be the subject of any dealings other than those in the normal course of business and they should be stored separately from any similar goods. We have the right to repossess any goods not yet paid for at our discretion and at any time.