Shipping policy

LOSS, SHORTAGE OR DAMAGE IN TRANSIT

- The Buyer shall inspect the Goods immediately upon delivery and shall report to the carrier making the delivery any shortages and damages. The Buyer shall also within forty-eight hours of such delivery give notice in writing to ACSS if it alleges that the Goods are not in accordance with the contract.

- Any Goods in respect of which the Buyer makes a claim hereunder shall be preserved by the Buyer as intact as delivery and at his risk for a period of 14 days from notification of the claim within which time ACSS or its agent shall have the right to attend the Buyer's premises to investigate the complaint and inspect the Goods. All original packaging should be retained until inspected by ACSS or its agent.

– Any such missing or damaged goods will be, at our option, either replaced or repaired free of charge.

CANCELLATION AND NO SHOW

- Any cancellation of order or of installation will be subject to a fee, unless at least forty-eight hours' notice have been duly given and acknowledged by ACSS. If a vehicle is not available at the agreed time for an installation a "no show" fee equal to the labour and associated costs incurred as a result will be charged.

WARRANTY – Unless otherwise agreed in writing, we will make good by either repair or supply of a replacement, defects which under proper use, appear in the goods within a period of twelve calendar months after the goods have been delivered. This warranty applies only to defects arising from faulty design, materials or workmanship to goods that have been promptly returned to our works unless otherwise arranged. The repaired or new parts will be delivered by us free of charge. Our liability under this clause shall be in lieu of any warranty or condition implied by law as to the quality or fitness for any purpose of the goods. We shall not be under any liability, whether in contract tort or otherwise, in respect of defects in goods delivered for any injury, damage or loss resulting from such defects or from any work done in connection therewith.