The Cambridge City Council introduced a mandatory policy for all private hire and taxi vehicles licensed within the council to have CCTV systems installed by 31 March 2024. As the authority responsible for taxi licensing, the council aims to prioritise public safety, vehicle security, crime prevention, and driver protection, all of which can be enhanced through the installation of CCTV in licensed vehicles.

The CCTV systems must adhere to specific specifications. These specifications ensure all suppliers of CCTV, approved by the council, provide taxis and PHV drivers with a system that is reliable and sustainable for the passenger and the driver’s protection. The recorded video will be securely captured, stored, and encrypted. The system will be inaccessible while the vehicle is in commercial use to ensure there is no tampering or damage to the system. Drivers can switch the system off during private moments, as long as they are not transporting individuals for PHV or taxi work. Vehicle owners can choose and install their own CCTV systems as long the camera is approved by the council to meet the council’s requirements.

Although incidents involving taxis and private hire vehicles in Cambridge are rare, the introduction of CCTV across the fleet will provide additional assurance to both customers and drivers. It will act as a deterrent and provide clear evidence for any necessary investigations.
Cambridge City Council and South Cambridgeshire District Council have worked closely together to develop their policies to a similar nature, thus providing drivers with the opportunity to have a system that meets both standards. The South Cambridgeshire District Council moved forward with ensuring their policy was implemented from the 1st of April 2023

ACSS has made a significant impact in providing drivers with a top-of-the-range system, Meeting all specification requirements set out by the council.

We are among the licensed providers of CCTV systems for Cambridge Council. We provides CCTV solutions that fit taxis operators budget and meet the requirements of the council.

The CCTV system can be comprised of up to 4 cameras, see our approved systems below.